Matrix Mega Smooth Professional Hair Mask 500ml
Original price was: ৳ 1,580.00.৳ 1,490.00Current price is: ৳ 1,490.00.
In stock
In stock
ডেলিভারি, রিটার্ন ও রিফান্ড নীতি (Delivery, Return & Refund Policy)
Color World-এ আমরা গ্রাহকের সন্তুষ্টিকে সর্বোচ্চ গুরুত্ব দিই। যদি আপনি কোনো ক্ষতিগ্রস্ত, ত্রুটিপূর্ণ বা ভুল পণ্য পান, তাহলে নিম্নলিখিত শর্তাবলীর ভিত্তিতে আপনি তা ফেরত বা পরিবর্তন করতে পারবেন:
রিটার্ন এবং রিফান্ড শর্তাবলী:
চেকিং (ঢাকার ভিতরে): অর্ডার ডেলিভারি পাওয়ার সময় ডেলিভারি পার্সনের সামনেই পণ্যটি চেক করতে হবে।
ত্রুটি রিপোর্ট: যদি কোনো ত্রুটি পাওয়া যায়, তাহলে ছবিসহ আমাদের কাস্টমার সার্ভিস (+৮৮০১৯১১-২২৫২৫৯) নম্বরে অবিলম্বে জানাতে হবে এবং পণ্যটি ডেলিভারি পার্সনের কাছেই সঙ্গে সঙ্গে ফেরত দিতে হবে।
ঢাকার বাইরে: ঢাকার বাইরে প্রাপ্ত ক্ষতিগ্রস্ত বা ভুল পণ্যের ক্ষেত্রে, পণ্য পাওয়ার ৩ দিনের মধ্যে আমাদের অবহিত করতে হবে।
পণ্যের অবস্থা: ফেরত দেওয়া পণ্যটি অবশ্যই অব্যবহৃত, ইনটেক (Intact) এবং অক্ষত থাকতে হবে।
ব্যবহৃত পণ্য: কোনো পণ্য ব্যবহার করা হলে, প্যাকেট খোলা হলে, সোয়াচ (swatch) করা হলে বা পরিবর্তন করা হলে তা ফেরত বা বিনিময়ের জন্য গ্রহণযোগ্য হবে না।
ভুল অর্ডার: গ্রাহক যদি ভুলবশত কোনো পণ্য অর্ডার করেন, তবে সেই পণ্য ফেরত বা পরিবর্তন করা যাবে না।
অফার ও ডিসকাউন্ট: অফার, ডিসকাউন্ট বা ডিল-এর আওতায় কেনা পণ্যগুলো বিনিময়যোগ্য (exchangeable), ফেরতযোগ্য (returnable) বা রিফান্ডযোগ্য (refundable) নয়।
পরিবহন খরচ: বিশেষ ক্ষেত্রে পণ্য ফেরত বা পরিবর্তনের অনুমতি দেওয়া হলে, গ্রাহককে পুনরায় ডেলিভারি বা পরিবহন খরচ বহন করতে হবে।
আসল চালান (Invoice): পণ্য ফেরতের সময় অবশ্যই আসল ইনভয়েস বা চালানটি সাথে দিতে হবে।
যাচাই প্রক্রিয়া (Verification Process):
প্রত্যাবর্তিত পণ্যটি আমাদের কাছে পৌঁছানোর পর, পরিদর্শন বিভাগ ১-২ কর্মদিবসের মধ্যে সেটি পরীক্ষা করবে। যদি আপনার দাবিটি সঠিক ও বৈধ হয়, তবে আমরা পণ্যটি পরিবর্তন করে দেব অথবা অর্থ ফেরত (Refund) প্রদান করব। দাবি বৈধ না হলে, Color World কোনো দায়বদ্ধতা গ্রহণ করবে না।
Delivery, Return & Refund Policy
At Color World, we strive to provide the best service. If you receive a product that is damaged, defective, or incorrect, you may return it for a replacement or refund, provided it meets the following conditions:
Return & Refund Conditions:
Inspection (Inside Dhaka): Customers must check the product in front of the delivery person at the time of delivery.
Immediate Reporting: If a defect is found, inform our Customer Service (+8801911225259) immediately with pictures and return the item to the delivery person on the spot.
Outside Dhaka: For damaged or incorrect products received outside Dhaka, notify us and initiate the return within three (3) days of receipt.
Product Condition: Returned products must be unused, intact, and in their original packaging without any modifications.
Used Products: Used, opened, swatched, or altered products will not be accepted for exchange or refund.
Mistaken Orders: Requests for return or exchange due to an accidental order by the customer will not be accepted.
Offers & Discounts: Products purchased under any Offer, Discount, or Deal period are non-exchangeable, non-returnable, and non-refundable.
Shipping Costs: In exceptional cases where a return is approved, the customer is responsible for covering the transportation/delivery charges.
Original Invoice: The original invoice must be included with the returned item.
Verification Process:
Once we receive the returned item, our Inspection Department will verify the issue within 1-2 business days. If the claim is valid, we will process a replacement or a refund. If the claim is found to be invalid, Color World will not be liable for any refund or exchange.
যোগাযোগ করুন (Contact Us): Color World Shop-28, Level-1, Block-C, Bashundhara City Shopping Mall, Dhaka, Bangladesh. Mobile: +8801911-225259 Website: www.colorworld.com.bd
Product Details
Professional Ultra Smoothing Masque :
Chemically straightened hair needs special care to maintain its smoothness and shine. The Matrix Opti Care Smooth Straight Professional Ultra Smoothing Masque is a masque for chemically treated hair that nourishes and protects your hair to give you silky, shiny, frizz-free and healthy-looking locks.Matrix Opti.Care Intense Smoothing Mask is the pro’s choice for complete hair recovery. This intensive Smooth & Straight Hair Mask by Matrix is designed for straighter styles and hair that is exposed to excessive flat ironing. It is considered opti.care because it works really well to tame unruly, curly hair
BENEFITS :
The Matrix Masque provides intense nourishment to smoothen the texture and discipline frizz in chemically straightened hair. This deep treatment masque leaves hair soft and manageable.
Enriched with shea butter, the Matrix hair masque intensely nourishes your hair and makes your locks smooth and frizz-free.
The shea butter hair masque also protects your hair against damage from heat styling tools
INGREDIENTS :
Enriched with vitamins A and E and essential fatty acids, shea butter helps reduce the frizz in your hair and increases its shine. This natural conditioner for hair delivers extraordinary moisturizing properties. locks in the moisture in your hair, and protects your hair against the various damaging elements of nature like sun, wind, and rain. The Matrix hair care range with shea butter also protects your hair shafts against damage from heat styling tools.
Aqua, Cetearyl Alchohol, Behentrimonium Chloride, Cyclopentasiloxane, Stearyl Alchohol, Cetyl Esters, Dimethicone, Methyl Paraben, Benzyl Salicylate, Shea Butter, Hexyl Cinnamal, Butyl Phenyl, Methyl Propional, Chlorhexidine, Dyhydrochloride, Sodium Citrate, Limonine, Silk amino acids
HOW TO USE :
Step 1 ‚ Shampoo and condition your hair using the Matrix Opti Care shampoo and conditioner
Step 2 – Apply the Matrix Opti Care hair masque on wet hair and leave it on for three to five minutes
Step 3 ‚ Rinse thoroughly and let your hair air dry or blow dry for a smooth finish
Expert Tip ‚ For damaged hair that is extremely fragile, apply the Matrix Ultra Smoothing hair mask and wrap the hair with a warm wet towel for 15 minutes.
For a complete soft, straight, and smooth hair care routine use the Matrix masque along with the complete range of Opti Care shampoo, conditioner and serum. These Matrix hair treatment products will detangle your hair, increase shine, and make your locks smooth and easy to manage.
Customer Reviews
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Best Authentic Cosmetics & Beauty Shop in Bangladesh – Color World
Looking for the most trusted destination for international makeup brands? Color World is a premier name in the Bangladeshi beauty industry, specializing in authentic skin care and color cosmetics since 2016.
As a proud Sister Concern of The Eleen—the oldest and most respected cosmetics shop in Bashundhara City, doing business since 2004—we carry forward a 22-year legacy of trust. We operate through strategic collaborations and official franchises, bringing world-class beauty brands to our customers via our physical flagship stores and our online platform.
A Legacy of Trust and Beauty
By combining the decades-long experience of The Eleen with the modern brand portfolio of Color World, we ensure that every customer receives 100% authentic, high-end products. We are not just a shop; we are a dedicated partner to the world's leading beauty brands.
Our Exclusive Brand Outlets
Experience our premium collections at our specialized locations within Bashundhara City Shopping Mall, Dhaka:
Level 1 | Block-C
The Eleen (Legacy Shop since 2004): Shop-28, Level-1, Block-C
Golden Rose Official Shop: Shop-28, Level-1, Block-C
Note Cosmetics Official Shop: Shop-28, Level-1, Block-C
Level 3 | Block-B
Flormar Official Shop: Shop-46, Level-3, Block-B
Guerniss Official Shop: Shop-47, Level-3, Block-B
Why Color World is the Top Choice for Beauty in Bangladesh?
✔ 22 Years of Excellence: Backed by The Eleen, Bashundhara City’s pioneer cosmetics shop (Since 2004).
✔ Official Franchise Partner: Authorized collaborator for brands like Flormar, Guerniss, Golden Rose, and Note Cosmetics.
✔ 100% Authenticity Guaranteed: We strictly sell original international brands directly from the source.
✔ Strategic Offline Presence: Five specialized brand experiences across two levels in Dhaka's premier mall.
✔ Nationwide Online Shopping: Secure and fast delivery across Bangladesh via www.colorworld.com.bd.
Frequently Asked Questions (FAQ)
Where is Color World located? We have multiple outlets in Bashundhara City Shopping Mall. Our flagship and heritage brands (The Eleen, Golden Rose, Note) are at Level 1, Block-C, while our specialized Flormar and Guerniss shops are at Level 3, Block-B.
Is Color World the same as The Eleen? Color World is a sister concern of The Eleen. While The Eleen is the original pioneer (founded 2004), Color World (founded 2016) manages our modern brand franchises and online operations.
Are the products genuine? Yes. Every product is 100% authentic. We operate through official franchises, meaning we are authorized by the brands to provide their products to the Bangladeshi market.
Can I order online? Yes, you can shop our entire collection online at www.colorworld.com.bd for delivery anywhere in the country.
Enhance Your Beauty with 22 Years of Expertise
From professional makeup kits to premium skincare routines, Color World and The Eleen provide the quality you deserve. Trust the experts who have been defining beauty in Bangladesh for over two decades.
Experience Color. Experience Authenticity. Experience the Legacy.